TestENFR

Intelligent Answers

Easily model and distribute your knowledge to ensure a fast, useful and responsive answer


Optimize your user experience for an empowered customer relationship

Selfcare

Call center

Employee

Expert

Direction

Gartner highlights Cool Vendors that are transforming how businesses operate

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Discover how grow your business 10 times faster

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The way of adressing customers is changing. Customer departments are reinventing themselves. With the right plateform they can empowered their customer relationship management. 

DESIGN DYNAMIC KNOWLEDGE DECISION TREES

A codeless studio enables business experts to design knowledge journeys that allow employees and customers to engage with knowledge in a more natural, logical way.

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PUBLISH WEB-BASED KNOWLEDGE FLOWS

The rich drag-and-drop content editor allows import of images, videos and other multimedia content. Seamless import and export integration with Microsoft Office suite makes editing easy. Knowledge flows are published into responsive web pages and standard APIs can be leveraged to connect knowledge flows with other solutions.

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DELIVER KNOWLEDGE THROUGH MULTIPLE CHANNELS

Knowledge flows are published into responsive web apps that allow easy access from any device. Knowledge flows can easily be integrated into portals, applications, communities and chatbot interactions.

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ANALYZE DATA

Get detailed analytics by aggregating usage statistics and end-user feedback to optimize your knowledge journeys, ensure knowledge  accuracy and implement continual improvement practices for a ***** quality service.

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References
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