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Selfcare modeling and guiding support platform

> Improve customer and user experience


> Cut your support costs

Modeling

Cloud

Collaboratif

Mobility

Datas

Gartner

Gartner® Cool vendor

Cool vendor have the potential to change or affect a market in a significant way. By definition a Cool Vendor is innovative, interesting, and could have a significant business impact on the future of IT.

Customer engagement

Solutions configurator

Generate customized deals on the fly, to improve responsiveness and competitiveness. Read more

e-Support

Provide ongoing support and enhance the quality of your customer relationship. Read more

Call center

Improve the quality of the relationship with your customers and the productivity of your teams by providing guidance support. Read more

Decision Support

Make the best decision from from the multitude of options and internal data. Read more

Sales Forces Automation

Automate marketing and sales initiatives to transform your contacts into qualified leads and then to convert them into customers. Read more

Technical assistance

Interactive documentation

Create dynamic, interactive and intelligent guides to improve productivity. Read more

Formalizing business processes

Be guided in the completion of your tasks, in order to develop your expertise and transfer your knowledge to your staff. Read more

Maintenance process guidance

Be guided in the completion of your tasks, in order to develop your expertise and transfer your knowledge to your staff. Read more

Diagnostic Support

Establish a relevant diagnosis using a support service capable of selecting from a multitude of information. Read more

Self-help

Can be operated independently by users, making you operational, responsive and more productive. Read more

Helpdesk

Connect an aid to an incident manager to complete their outsourcing offers and technical assistance services. Read more

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